Shipping & Delivery Policy

Order Fulfillment

Most orders with confirmed payment are prepared and shipped within five business days.

After shipment, estimated delivery usually takes 10–20 business days, depending on the destination, carrier service, and local logistics conditions.

Delivery may occasionally be affected by:

• Customs review, inspection, or clearance
• Carrier transportation delays
• Weather conditions or operational disruptions

We appreciate your patience if delays occur beyond our control.

Tracking Your Package

Tracking information will be sent automatically by email once your order has been dispatched.

You may use the tracking number through standard courier or parcel tracking services.

Email: service@memoriamanet.com

Shipping Fee

A fixed international shipping fee of $2.99 USD applies to each order.

Delivery Coverage

We ship to many regions worldwide. If delivery to your destination is unavailable, our customer support team will provide assistance.

Email: service@memoriamanet.com

Address Updates

Shipping address changes must be requested before 11:00 PM (PDT, GMT -7) on the order date.

Once order processing begins, address updates may no longer be possible.

Email: service@memoriamanet.com

Billing and Shipping Addresses

Customers may enter a shipping address that differs from the billing address used for payment.

Processing Schedule

Orders are processed Monday through Friday, excluding public holidays.

Orders placed on weekends are normally processed on the next business day.

Fulfillment Locations

Orders may be shipped from regional warehouse locations or directly from manufacturing facilities depending on inventory availability.

Customer Support

For questions about delivery, shipment status, or tracking, please contact us:

Email: service@memoriamanet.com